French – Permis G – 50 ans

PROFILE & SKILLS

CORE SKILLS

  • Digital Strategy

  • Change Management

  • Project Management & Team coordination

  • Implementation of a plan in an international environment & NGOs

  • Good research & analytical skills

  • Ability to translate business needs into functional requirements

  • Create support tools, documentations & guides

  • Communicate at all levels of the organisation

NGO EXPERIENCES

  • Croix Rouge genevoise

  • ICRC

  • Terre des Hommes

  • Carrefour Rue

  • Partage

  • WWF

  • Summit Foundation

  • ONG AVEC

PROFESSIONAL EXPERIENCE

EXAKIS SUISSE

  • Change Management consulting for a digital project with ICRC
  • Development of communications and coaching & resistance management plans
  • Close collaboration with the client project team

SGS GROUP MANAGEMENT 

  • Elaboration & execution of the change management strategy & plans
  • Development & coordination of a change management team
  • Coordination of the internal communication assets production with an external agency
  • Production of internal communication plans & messages to support technical deployment
  • Preparation of user guides and governance documentation
  • Training assessment & coordination of online training package development (multilingual)
  • Stakeholder engagement & management
  • Conduction of training demos
  • Close collaboration with technical teams
  • Roll out of the change plan through webinars to the local change

Main achievements

  • Developed & executed a change management plan aligned with the global deployment of Office 365 to 75’000 employees
  • Built a self-training offer to support the deployment of customised Office 365 features
  • Created communication and training plans & material to support the launch of the new global company
  • Research & assessment of organisations to identify community needs & opportunities
  • Launch of an internal survey to gauge interest in volunteering activities
  • Elaboration of a portfolio of initiatives in collaboration with external partners
  • Elaboration of a volunteering programme proposal for management approval
  • Management of all communication & execution of the community & volunteering activities
  • Initiatives impact reporting
  • Production of community guidelines & support to local SGS operations.

Main achievements:

  • Initiated and executed an employee volunteering programme aligned with SGS sustainability strategy in partnership with Croix Rouge genevoise, Carrefour Rue, Partage, Summit Foundation & WWF
  • Coordinated the setup of a microcredit project to benefit young entrepreneurs in Calcutta in partnership with Terre des Hommes
  • Organised in-house community activities to support NGO beneficiaries (Books, toys & used mobile phones collections and fundraising) in partnership with Croix Rouge genevoise, Terre des Hommes and ONG AVEC
  • Elaborated SGS Group Community guidelines to provide local SGS operations with a framework to develop their community activities
  • Internal needs gathering & analysis for business case purposes
  • Elaboration of project charter & functional requirements
  • Development & execution of project plans, activities and processes
  • Creation of project management tools
  • Elaboration of RFPs & management of bidding processes with external providers
  • Preparation & and conduction of formal project presentations with SGS executive board
  • Coordination of multicultural project teams
  • Management of stakeholder engagement
  • Elaboration of governance models and guidelines

Main achievements

  • Managed the implementation of a global email marketing platform for SGS operations
  • Initiated and led a global project to renew SGS online presence (B2B global & local marketing websites)
  • Set up, trained and managed a digital marketing team located offshore
  • Defining & implementing the group digital strategy, processes and methodology to optimse the company websites and online marketin presence

TRADEWINDS SOLUTIONS SA

CATERPILLAR SÀRL

EDUCATION

CERTIFICATION

  • 2018 : PMP Certification

  • 2018 : 1 0 Golden rules for designing successful development projects – Graduate Institute, Geneva

  • 2013 : Project Management L2: Managing international projects – CEGOS

  • 2012 : A pragmatic approach to projects – CEGOS

LANGUES

French 100%
English 95%

IT SKILLS

Office 365 | Smartsheet | Skype | Webex | SurveyMonkey | Brainshark | Salesforce Marketing Cloud | WebTrends | Microsoft Power BI | Sharepoint | Livelink

Some knowledge of the PROSCI methodology

DOCUMENTS

DOWNLOAD RESUME
CHANGE MANAGEMENT
WEb IMPLEMENTATION
MICROCREDIT FUND
INTRANET COM TRAINING